Category Archives: Management

Do You Know What Your Customers Want?

“The True Function of Any Successful Business is to Sell People Precisely What They Want To Buy” – Bob Serling I suppose the above seems rather obvious. After all, no customers, no business, right? But if the failure rate of businesses today is any indication, then perhaps it’s not so obvious after all. What do […]

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Do These Myths Make Your Meetings Miserable?

You can hold effective meetings and become a more successful leader if you avoid these seven monsters. Here’s how. > Myth 1: Executives belong in meetings. Although the demands of business cause executives to attend more meetings than other professionals, executives should be very selective on which meetings they attend. Top management is responsible for […]

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Developmental Delegation: How To Kindle The Inner Spirit

If you manage others, one of your most important roles will be to develop the resources that you have under you and that includes the people themselves. Here is a 6-step guide to how to develop people through delegation. 1. Kindle The Inner Spirit. The first step in developing others is the belief that everyone […]

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Developing the Secretarial Role – Managers

Secretarial and administrative staff can only develop and add value to the business for the future, if their peers, the organization’s culture and their immediate managers create the right opportunities for them to do so. So here are the top ten tips for Managers: 1. Talk to them! By involving, including, empowering and trusting your […]

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Designing The Perfect And Safe Workstation: Following Osha Guidelines In Crafting The 21st Century Workplace

If you are the owner, operator or manager of a business enterprise in the 21st century, you undoubtedly find yourself spending a good deal of time contemplating how you best can go about taking the steps necessary to making certain that your workplace is the best suited and safest possible environment for your employees. In […]

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Design Of Experiments For Six Sigma

One of the valuable tools in the Six Sigma toolbox is Design of Experiments. Design of Experiment (DOE) is a structured technique that helps to uncover relationships often hidden inside mountains of data. Within the structure of a Six Sigma project, Design of Experiments is a structured approach to identifying the factors within a process […]

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