Category Archives: Management

Coping Under Pressure

The phone is constantly engaged. The taxi ignores you. Your train is late. Why do minor hassles like these have the potential to make us uptight? Maybe it’s because we’re tightly wound already and can’t find the pressure relief valve. Balancing the pressures of home life and work life are vital so that we get […]

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Contingency Plans – Can You Handle Curve Balls?

Contingency plans are absolutely critical for first year business success. A contingency plan is what will help you deal with the curve balls that get thrown at you. Despite your best research and planning, you will encounter surprises: good and bad. When you start your contingency plan you need to list out anything you can […]

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Consulting Salary – What Can Your Business Afford?

Consulting salaries are an important factor in your ability to hire the type of talent you will need as your business expands. You will probably do much of the work yourself, but as your business scales up you will need to employ others to help you. The consulting salary and payment scheme you offer will […]

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Construction Project Scheduling

If your planning to build the home of your dreams and you want to make sure everything is going the way you want it to go, make sure the contractor draws up a schedule. Construction Project scheduling is the most important part of the plan. A construction project schedule give the ability for all those […]

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Conducting An Effective Customer Satisfaction Program

Most customer interaction studies have a couple of core issues that we’d like to measure. Among the top are: satisfaction, importance, and loyalty. Satisfaction is how satisfied are your customers with respects to the various services and attributes of your engagement with theirs: a. over-all product/service satisfaction b. pre-sales support c. ongoing support and customer […]

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Communicating CEOs

I see a PR firm has done a survey on the amount of time Canadian CEOs spend on communication. According to the survey, CEOs spend almost half of their time on communication. I think we’re supposed to be impressed that CEOs spend that much time on communication. But, quite frankly, what else does a CEO […]

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