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Do You Know The “A Bit More” Principles Of Exceptional Customer Service? Part 2 of 3

In Part 1, we discussed exceptional customer service, plus “A Bit More.” We defined a customer as anyone with whom we have a relationship (paying customer, family, neighbour). We met Master Electrician, Brent, who provides exceptional customer service, plus “A Bit More.” He treats his customers with dignity, asks questions, listens, explains what he will […]

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